Apps
How to Log In to the Employee App
employee app login mobile
How to Log In to the Employee App
When to use this guide
Use this guide when onboarding employees who need to access jobs through the mobile app.
Prerequisites
- Employee must be added to the system.
- A user account with email must exist.
- Internet connection required.
Step-by-step
Step 1 — Download the App
The Employee App is available for:
- Android (Google Play)
- iPhone (App Store)
Search: Diamond Operations Pro Employee
Step 2 — Enter Login Information
Employees will log in using:
- Email address
- Password provided by the admin
If this is their first login, you may require them to reset their password.
Step 3 — Select Company
If the employee belongs to multiple businesses:
- Choose the correct company from the list.
Step 4 — Access Today’s Jobs
Once logged in, the employee will see:
- Jobs for today
- Weekly view
- Job details (address, notes, access codes)
- Checklist
- Photo upload
- Completion button
Common mistakes
❌ “Invalid email or password”
- User account not created
- Wrong email entered
- Employee belongs to the wrong company
❌ Employee sees no jobs
- No jobs assigned
- Jobs assigned to wrong date
- Filters active in the app
❌ App permissions denied
- Enable camera for photos
- Enable location for check-in (optional)