Administration
How to Configure Payment Processing
payments credit cards processing
How to Configure Payment Processing
When to use this guide
Use this guide to activate online payments so your customers can pay invoices by credit card or ACH.
Prerequisites
- Admin account required.
- Payment gateway (Stripe) must be available in your region.
Step-by-step
Step 1 — Open Payment Settings
- Go to Administration → Company → Payment Settings.
Step 2 — Connect Your Stripe Account
- Click Connect with Stripe.
- Log in or create a Stripe account.
- Approve DOP integration.
After connecting:
- Online payments will be enabled.
- Customers can pay invoices instantly.
Step 3 — Configure Card Processing Fees (Optional)
You can:
- Absorb the fee
- Pass it to customers (check local laws)
Step 4 — Enable ACH Payments (Optional)
If your Stripe account supports ACH:
- Switch ACH to ON.
Step 5 — Save Settings
Click Save.
Common mistakes
❌ “Stripe account not connected”
- Check if your Stripe onboarding was completed.
❌ “Payments failing”
- Customer card declined
- Bank blocks ACH transfers
❌ “Processing fees not applying”
- Fees must be enabled manually.