How to Configure Payment Fees

Overview

Diamond Operations Pro allows each business to choose whether to apply a fee to cover Stripe’s processing costs. These fees are 100% controlled by the business, not by DOP.

You can configure two types of fees:

Card Payment Fee (%) – Applied when customers pay with credit/debit card, Apple Pay, or Google Pay.
Bank Transfer Fee (%) – Applied when customers pay via ACH bank transfer.

Both fees can be set to 0% if you prefer to absorb the processing cost.

Step-by-step

Step 1 — Open Payment Settings

Go to Administration.
Click Payment Settings.
Locate the section Processing Fees.

Step 2 — Configure Your Fees

You can set:

Card Payment Fee (%)
Bank Transfer Fee (%)

Values can range from 0% to any percentage you choose.

Examples:

Card payments: 3.5%
ACH payments: 1%
No fee → 0%

Step 3 — Save

Click Save and the new fees will apply automatically to all new invoices.

How fees work

✔️ Fees apply automatically when a new invoice is created

The fee is calculated based on the invoice subtotal.

✔️ You can disable fees per invoice

If you don’t want to charge a fee on a specific customer or job:

Open the invoice
Disable Apply Payment Fee
Save

✔️ Customers only pay the fee for the method they choose

If they pay with card → Card fee applies
If they pay with bank account → Bank fee applies
If they pay with manual methods (cash/check/other) → No fee

Examples

Card payment (3.5% fee):
Service total: $165
Fee: $5.78
Customer pays: $170.78

Bank transfer (1% fee):
Service total: $165
Fee: $1.65
Customer pays: $166.65